What Information We Hold and Why
When you register, we collect your name, email address, phone number, and the payment method you link — whether that is bKash, Nagad, or Rocket. We record transaction references tied to those wallets so we can verify deposits and process withdrawal requests accurately. Device identifiers, browser
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session data, and IP address are logged automatically each time you connect, which helps us detect unusual login attempts on your account. We do not sell your personal data to third parties, and we do not share payment references — including Nagad transfer IDs or bKash
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confirmation codes — outside the operational team that processes your transactions. Where we work with third-party service providers, those partners are contractually required to handle your data only for the purpose we authorise. You can request a full copy of the data we hold about you
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by contacting our support channel. Eligibility to use this platform and the rights available to you depend on your local law and the eligible regions we serve; if local regulation limits our ability to fulfil a request, we will tell you clearly and explain the reason.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.